I noticed recently, when I embed a character directly from the Storyline Library, the hand/arm parts don't show up appropriately. For example, I applied Louis (male, 40-50s) character with Gesturing pose, but his hand doesnot show up (see the attached image). I applied multiple characters in my Storyline Project and this is not the only character that has this issue. Anyone has any idea how to avoid? Thank you.
Hi!
Working fine for me.
According to these threads with folks who had a similar issue, reinstalling the software helped:
Have you tried that?
Greetings, Chuanli!
It looks like you tried adjusting your DPI settings with no luck. So sorry you're still facing this problem!
From here, I echo Gerry's recommendation to see if a simple repair of Storyline 360 helps. (Thanks, Gerry!) If that doesn't help, please let our Support team know. They'll work with you 1:1 to ensure those characters display correctly!
Hello, I faced a similar pb with characters with extended arms. I came up with 2 solutions : 1. reset the "image and size" in the formating page. 2. Was to open the crop and resize manually. This happened when i modified a previously croped character or used a "space holder" to import my character.
I know the pb came up 2 years ago, but, just in case for future solutions seekers ;-)
