Forum Discussion
YvonneDougherty
9 years agoCommunity Member
Storyline course not loading completely on Mac.
I have a participant who recently purchased a new Mac. She was able to load and complete our courses with her previous Mac with no issues. Now, with the new Mac, when the course loads from our LMS, ...
AshleyT-Pollard
9 years agoStaff
Hi Yvonne,
Do you know what browser she was accessing it through? She'll want to make sure that its Safari 7 and later or Google Chrome (latest version). If you haven't published for HTML5 I would suspect the user would also want to confirm that they have a Flash player installed within the browser (Chrome has a flash plugin so just have her check that it's enabled).