Forum Discussion
Storyline crashes when trigger conditions added
Good afternoon team. Regardless of content, Storyline reliably crashes when I attempt to add conditions to a trigger.
Clicking the dropdown in conditions will show the options of variables, object...
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)
In this update, we have implemented a fix for:
- Storyline 360 crashing when adding conditions to triggers or publishing to Word.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
I am having this same issue on Windows 10 Enterprise, Version 1909, OS build 18363.1679 and using Storyline 3 Update 12. When I go to edit a trigger via the panel, Storyline force quits... it doesn't bring up AutoRecovery upon relaunch either.
I did follow the steps that Lauren Connelly shared via Cleo.
I had success in creating the new project, importing the old file, and also creating a new scene (then copy/paste over the old scene to the new one). I deleted all the current triggers, then added back triggers I needed- a bit tedious/cumbersome, especially if it's a project with many triggers— a fix would be appreciated!
Submitted a case, thanks.
