Forum Discussion
Storyline crashing consistently when playing timeline
Articulate Storyline crashes probably 5+ times a day for me (this has been going on for weeks). It always occurs when I try to preview a timeline for a slide. I hit the "play" icon in the lower le...
Hi Dan,
Our last update (update 5) was at about the end of January and there was an update released last week (update 6). Do you know which update you're using?
I see you're working on this with Jayem in a case (# 00413341 for my reference). I don't see yet, that Jayem as you to pull the error logs as described here, although I suspect that is the next step since you've conducted the detailed repair and that you're working locally.
I'll let him know that I shared that information here, and once you've pulled the logs you can send them along to Jayem.