Forum Discussion

RyanByford's avatar
RyanByford
Community Member
11 years ago

Storyline crashing consistently when playing timeline

Articulate Storyline crashes probably 5+ times a day for me (this has been going on for weeks). It always occurs when I try to preview a timeline for a slide.  I hit the "play" icon in the lower le...
storyline 360
DanBarnes's avatar
DanBarnes
Community Member
11 years ago

I think the solution to my problem has been resolved by the steps suggested by Greert, above:

  • Rebooted the computer
  • Created a new storyline file
  • Imported the erroneous one into it

I created a new Storyline project. I then re-sized the slide dimensions to match my original projected and imported my player skin which I had saved. I then imported the project which was exhibiting the freezing when the timeline play button was clicked.

I have been working on the project all morning and have not had one problem with the timeline player crashing the project.

Thank you Greet, for the suggestion.

Dan