Forum Discussion
AnnaGibson
16 days agoCommunity Member
Storyline crashing due to Vyond Video
Hi, I'm wondering if anyone may be able to help. My storyline 360 course doesn't seem to be working correctly after adding in Vyond characters and a video from Vyond. It is crashing and it won't ...
EricSantos
16 days agoStaff
Hello AnnaGibson,
I'm glad JHauglie is providing excellent help here. I agree with his recommendations. If a restart doesn't fix the issue, try running these steps to fix installation issues.
If the issue persists, we'd be happy to investigate further. You may share your Storyline project with the Vyond characters and video here or privately in a support case, where our Support Engineers will work with you one-on-one. We'll delete it when we're done testing.