Forum Discussion
Storyline Crashing
Hello, has anyone experienced Storyline crashing when adjusting the size, contrast and transparency of characters?
4 Replies
Thank you Steven. I await the fix.
"Glad" to see that I am not alone. Yes, I have shortened my save time. This only started happening after the last update in October.😒 So frustrating.
Glad to see Eric has been helping you!
I can confirm we have this behavior logged as a bug in Storyline 360. This bug occurs when adding multiple Characters to a State, and then repositioning them around the Slide. This bug first produces a large red 'X', then an error dialog box as we can see in the screenshot you've provided.
I've included your voice in the bug report so we can notify you as soon as a fix is ready.
Thank you for your patience. I'm sorry if this has been slowing you down!
Sure have, I have adjusted my save time down to every 5 minutes. I also save my files very frequently. Normally I get a popup box that states that something went wrong and the file needs to save. This can be very frustrating when I'm working on a very detailed project, BTW, that's when it normally happens. I think it is more about my computer and the memory and processor speed. I also normally have a lot of memory robbing programs open at the same time. If I close most of my program it doesn't happen as often. I have never put a case in for it since it normally will not reproduce the same action that I can put my finger on.
Save often and keep other closed,
Good Luck
