Forum Discussion
ColoradoEmploye
10 months agoCommunity Member
Storyline crashing
Is anyone else having issues with Storyline crashing when they try to add characters? The issue just started today, 1/29/24, and has happened in multiple projects. I've restarted my computer several...
EricSantos
10 months agoStaff
Hi Colorado Employee Ownership,
I'm sorry you've hit this snag with Storyline crashing and a missing font warning; I'm happy to help! I can add characters on my end with no issues, and did not receive the font warning:
I appreciate the troubleshooting you've already done. If you're already working on your local drive, try running these steps to fix possible installation issues.
We'd be glad to investigate further if the problem persists. You may share an affected Storyline project here or privately in a support case, where our Support Engineers will work with you one-on-one. We'll delete it when we're done testing.