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luislopez-1b2d0's avatar
luislopez-1b2d0
Community Member
5 years ago

Storyline Error Report request and unable to preview/publish my project

I am receiving a Articulate Storyline Error Report request and unable to preview/publish my project. I have tried several time to preview a Storyline project. I have names it a few times and gone ba...
storyline 360
  • LaurenDuvall's avatar
    LaurenDuvall
    5 years ago

    Hi everyone!

    I'm excited to report that we've released the fix for this bug in today's Storyline 360 update!

    In Storyline 360 Update 44 (Build 3.44.23192.0), you'll see that an error report doesn't show up when publishing or previewing a project that has a hyperlink in a shape state.

    Thank you to everyone who reported this issue! Now all you need to do is update Storyline 360 in your Articulate 360 desktop app!

LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
5 years ago

Hi David,

Thanks for chiming in and sharing that you're experiencing a similar issue with your project file.

I'm curious if the issue happens in any course you are working on or just this particular one?

  • If you cannot re-create the issue in a new course, I would advise you to import the file into a new one and proceed.
  • If it's happening in any/all files, you should conduct a repair of your software.

If you'd like us to take a look, then with your permission, please share your project file. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

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