Forum Discussion
LisaSmyser
11 years agoCommunity Member
Storyline file will not publish!
I have a very large storyline file (about 123mb) that I'm having trouble with. It has been working perfectly until today. I opened the file and made a few small changes. I changed 5 screens to rese...
Crystal-Horn
Staff
Hey there, Jennifer. I hope you were able to get everything done by Monday.
Where do you normally save and/or publish your files (C: drive, network drive)?
Are your files very large?
I'm trying to nail down what might have happened that caused your files to suddenly hang up like that.
We have some tips for preventing and mitigating file corruption, so I'll include those here as well.
JenniferStone-7
8 years agoCommunity Member
Thank you for your reply.
This issue has been taking place since last week. I updated the software and this issue started.
We have three copies. Two have been updates and one copy has not. The copy that isn't running the update will publish the files that my copy can't.
I save to the hard drive.