Storyline is clipping off the first couple seconds of voice over recordings

Hi Lerissa & Francois!

I apologize for your issues with Storyline cutting off the first seconds of your voice-over.

Lerissa, as a clarifying question: are you saying it plays normally in preview and review, but not in the original Storyline file?

I've tried this on my end, and the voice-over worked as expected in Storyline 360 on the latest update. 

Is this happening with one particular file, or every file where you try to create a voice-over in Storyline?

You could add a second or two of silence to the beginning of your audio to allow for the entire voice-over to be read.

To do that:

1. Select your audio.
2. Go to "Edit Audio." 
3. Select the beginning of the audio, and add a second or two of silence. Save and close. 

Please let me know if that helps, or if you need additional assistance!