Forum Discussion

BillDane's avatar
BillDane
Community Member
2 years ago

Storyline links are being marked/colored as visited when not visited previously

There's a problem with the Oct 3 2023 version and later versions of Storyline. As of the 13 Dec 2023 version, this is still a problem. Using the Oct 3 and Dec 23 versions when I publish a course I see that links to triggers to show a slide layer are marked as visited when they actually weren't.

Here's the scenario: I have links on multiple slides that show layers named "modal 1", modal 2", etc. When progressing through the course and having clicked on links on one slide, the links on a following slide are incorrectly marked as visited (showing the visited state of the hyperlink). This is not good.

I see what's happening and it seems easy enough to fix. 

Previously, the <a> tags for each trigger/link had a prefix in the href part of the tag for each link, like this:

And that prefix came from the ID of the text box:

Now, the href part of the link is just the ID of the link itself without the prefix, and the link is not unique enough for the browser to color it as a non-visited link:

But the ID of the text box is still there to use:

I’ve tried editing the name of the layers, but nothing I can do will resolve this.

I submitted a bug report for this, Case #03920235. Can this issue get some traction, please?

  • Hello, everyone! 👋

    I wanted to share that we've released Storyline 360 (Build 3.84.31647.0) which includes the fix for the bug where hyperlink states didn't work as expected when navigating only with a keyboard or after duplicating a slide.

    All you need to do is update Storyline 360 in your Articulate 360 desktop app!

    If you run into any issues, don't hesitate to reach out to our team by submitting a support case. 

    Have a great day and happy developing! 

  • What is the process to get version 3.79 as it is not listed in the 360 App any longer?

    • BillDane's avatar
      BillDane
      Community Member

      The end solution is to recreate the hyperlinks. It sucks, but there’s no way around it. The latest version works great, again, you just have to recreate the links. FYI, I exclusively use the new 64-bit version of Storyline.

  • I'm current with Storyline versions and this problem persists. Before I start recreating all the hyperlinks in my courses is this random or can I concentrate on the links that appear purple?

    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hi Brian, 

      Can I ask if the course you're editing was created using the most recent version of Storyline 360? The issue should no longer be present if you're working on a newly created course. On older courses, other users have reported that recreating the hyperlinks fixed the issue for them, and we haven't seen any recent reports of this behavior since the release of the fix. 

      If your course with hyperlinks is new, please share a copy of your project file here or in private by opening a support case for testing. We'll delete it when we're done. 

      If your course is older and you're editing it to update the hyperlinks, please recreate them to see if the issue goes away.