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KelleyDurdella-'s avatar
KelleyDurdella-
Community Member
12 days ago

Storyline Locking Up

I updated Storyline this morning and suddenly it keeps locking up on me in the middle of working. Has anyone else had this issue since the update? I've restarted a few times, but that doesn't fix the issue.

  • Hi KelleyDurdella- and MichellePuryear! Oh no! That is definitely not expected. I have been working in the newest version of Storyline 360 and haven't noticed any freezing. Is this happening with a specific file or multiple files? It would also be helpful to know if you are working on your local drive or a shared drive like OneDrive or Dropbox. If so, make sure to save your file locally to your C: Drive because using a shared drive will likely cause freezing or file corruption. 

  • Mine is currently frozen!!!  I am new and this is my first time this has ever happened