Forum Discussion
Storyline player painfully slow to open
Is it just me being impatient, or has anyone else noticed that the Storyline player takes a loooong time to open now - to the point where I really dread having to go in there and make changes as it ...
Thanks for sharing that recording with us, Dianne, and ouch! Really sorry you're experiencing that.
While I don't have any new information to share in regards to the sluggish load yet, you're in the right place and we'll let you know as much as we can, as soon as we can! The red X typically appears when Storyline is low on resources. Closing any other open applications and working on a local hard drive usually help combat those gruesome Xs.
I opened a support case on your behalf, so our Support Engineers can do a deep-dive on your setup for targeted next steps to try. Thanks again for continuing to reach out, and keep your eyes out for an email from support@articulate.com!
Thanks Katie - I've taken on board what you've mentioned - I've uninstalled the software and done a reinstall, restarted my PC, have no other applications open, and worked with the file on a local drive - nothing improves this situation.
