Forum Discussion
DianneHope
7 years agoCommunity Member
Storyline player painfully slow to open
Is it just me being impatient, or has anyone else noticed that the Storyline player takes a loooong time to open now - to the point where I really dread having to go in there and make changes as it ...
SaraCarpenter-2
6 years agoCommunity Member
I'm a Captivate user and just recently begun using Storyline. The player is really slow to start. Painfully. Has there been any progress resolving this?
- Crystal-Horn6 years agoStaff
Hi there, Sara. We don't have a release that addresses this behavior yet. I will check in with my team about it and let you know if I have any new information to share!
- Crystal-Horn6 years agoStaff
Hi again, Sara! As we're working on performance improvements, could we get a copy of a file where you're seeing the painfully slow loading of the Player Properties window? If it's happening in all of your files, just one will be fine for us to use for testing. You can share it with me privately by uploading it here. We'll delete it when we're done troubleshooting.