Forum Discussion
Storyline player painfully slow to open
Is it just me being impatient, or has anyone else noticed that the Storyline player takes a loooong time to open now - to the point where I really dread having to go in there and make changes as it impacts pretty severely on the times it takes to develop a course.
Also, if I want to apply a different player, when I click on "Current Player" I invariably get an error message saying something went wrong. Then when I try to send the error report, I get this screen...
Hello Alexander,
As promised, I'm popping back in to share an update on the issue you previously experienced. We just released another update to Storyline 3, so be sure to check out all the details on Build 3.12.24693.0 here. The issue you may be interested in specifically is:
Fixed: Storyline 3 could crash when applying the built-in player.
If you run into any issues after updating, please be sure to notify our support team directly here.