Forum Discussion
JeniRisgaard
4 years agoCommunity Member
Storyline randomly shutting down
In the last couple of weeks, Storyline has begun randomly popping up a message box that asks if I want to Save. When I click Save, it saves then closes the file. I'm not prompting this, and not hap...
JoeFrancis
4 years agoCommunity Member
Since the most recent update, I have noted a significant uptick in Storyline not only crashing, but crashing completely back to the OS (Windows 10). So, not even the "Sorry something went wrong, tell us what you were doing" dialog box appears before I'm unceremoniously dumped back onto the desktop.
50% of the time, upon relaunching Storyline and reopening the file, Storyline advises me to re-save the file, the other 50% of the time it does not.
Crashing has been almost entirely confined to when I am adding a new slide to the current scene. Note, the slides are from a custom template, which I have been using for the last several months and which prior to the most current release, did NOT trigger a crash under typical use.