Forum Discussion
Storyline Resources - document file won't open once published
A similar issue...originally published with the attachment (PDF), it opened fine. Found there were comments in the PDF that were not removed, so re-opened the PDF, removed the comments, and saved using the same file name and path (desktop folder) as the original. I replaced the file path in the player\/resources, saved, and republished it. Now when I access the attachment, a new (Untiled) tab opens with just a blank (white) screen. When I hover over the tab it reads "Loading...local or shared file. I've tried reattaching it with a shorter file name with no spaces or any other characters (the original was a little long with spaces). I've shut down Articulate, restarted my computer and tried again with still no success...I'don't know what else to do!!!!