Forum Discussion
Storyline returning the wrong error
I'm new to SSML and frequently commit mistakes while trying to work with the tags and all.
Tried to use SSML on my project but the app kept returning this "Unable to connect. Check your internet connection and try again.".
My internet connection is fine. The 443 port, the app Support says is needed, is fine, I can see the app processes connecting to the internet. Everything's fine.
Paying more attention to the tags on my text-to-speech tool, I notice, unsurprisingly, that I made a mistake.
Fixed it. Working perfectly. No internet connection error.
So, that's all. If you're getting this error, perhaps it's about the code and not your internet connection despite the pop up.
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I had reported the same bug in this thread: Unable to connect. Check your internet connection and try again. | E-Learning Heroes
I wasn't the first. For some reason, Articulate doesn't seem to consider fixing this a priority. (I suspect the reason is that it doesn't apply to AI voices, and their main development now seems to be in AI integration. That's a pure guess, I have no inside knowledge.)
