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PierreLOQUAIS's avatar
PierreLOQUAIS
Community Member
3 years ago

Storyline save process issue

Hi ! 
I have an big problem with my project. I would like to save my project there is an issue at the end of the save process and a message appears : "The cloud operation has not been completed before the expiry of the deadline." I retried by change my project name but in this case a another message appears : " The project file could not be saved. One or more errors occurred." 
Someone know how to resolve this problem ?

Thanks' in advance 

storyline 360
  • BeccaLevan's avatar
    BeccaLevan
    Community Member
    3 years ago

    Welcome to E-Learning Heroes, Pierre!

    Thank you for sharing that screenshot. I'd love to help troubleshoot!

    First: To cover all bases, let's ensure that you're working on a local hard drive. Working from a shared drive can cause similar errors to that one.

    Next: Could you copy the Storyline file to your desktop to see if that helps? 

    That's a good place to start, but our Engineers are a click away if you need quick help!

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