Forum Discussion

ChrisBland-6b74's avatar
ChrisBland-6b74
Community Member
3 years ago

Storyline screencasts not recording step-by-step.

I am trying to record step by step screens in Storyline in Try mode.  When I go to insert the slides it shows up as a video instead of each individual slide and recorded screen click.  

These are my settings after recording. 

This is what I get afterward.

I'm not sure but I feel that this might just be isolated to Excel and potentially to an extension to Excel that the company I work for created.

storyline 360
  • MariaCS's avatar
    MariaCS
    Staff
    3 years ago

    Hi, Chris.

    Thank you for opening a support case! I see you worked with Renato, and the issue was related to different software permissions. 

    Please reach out through the case if you have additional questions. 

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