Forum Discussion

PaulaCadogan's avatar
PaulaCadogan
Community Member
4 months ago

Storyline uploaded to LMS wont advance slide

Hi all, 

I have a Storyline file and each slide has arrow icons with the trigger set to go to previous or next slides, and a menu icon set to trigger to open a navigation menu layer.

I have set the player to hide/turn off all default navigation so that only mine are visible (no prev/next at bottom of screen etc)

In preview and review, everything works perfectly fine. 

Once uploaded to our LMS, when trying to navigate off the third slide (using the navigation menu or the arrows), I get the loading 3 dots (spinning wheel) and it won't move on. 

Any suggestions?

storyline 360
  • PaulaCadogan's avatar
    PaulaCadogan
    Community Member
    4 months ago

    Thank you so much everyone for your suggestions! After a few hours of troubleshooting we found that it was an issue of the video on the next slide blocking things - when we set the publish setting to “static” for video playback it started working 😁

  • NedimRamic-88da's avatar
    NedimRamic-88da
    Community Member
    4 months ago

    I suggest taking a look in the developer console to check for any potential errors.

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    4 months ago

    Hi Paula!

    Glad to see the community has been helping you!

    I noticed that you've also opened a support case and connected with my teammate, Philam. It looks like Philam shared this behavior is likely related to your LMS after testing your file with SCORM Cloud. If you have any follow-up questions after reaching out to your LMS support, please let us know!

Related Content