Forum Discussion

HidekiShiba's avatar
HidekiShiba
Community Member
5 months ago

Strange hovered bar shown while reviewing quiz

Hello,

We are experiencing a strange phenomenon with Review-Quiz on our SL360.
The phenomenon are as follows:
If a student reviews only the wrong answered quiz, one of the other answer of answers be highlighted as if they were hovered over. See attached image.
This phenomenon occurs infrequently, about once every few dozen times.

Does anyone has encountered a similar issue and managed to solve it?  Could you please give me some advice? Any information would be appreciated.

Thank you.

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    5 months ago

    Hi Hideki, 

    Thanks so much for reaching out! Happy to help.

    We are currently tracking a bug that causes the hover state to be retained in quiz review. If you could please share your file, I'd be happy to test it to see if you are affected by the same issue. You can upload your .story file to this thread or privately in a support case.

    Looking forward to hearing from you! 

  • HidekiShiba's avatar
    HidekiShiba
    Community Member
    5 months ago

    Hello Piazza-san,

    Thank you for your support. I have placed *.story file and two zip files. 

    Each zip file is the published folder by LMS publish. test -A folder is no problem. But I could see

    the hover state every time by test -B. And both two folder is cleated by same story file  (testsample.story ).

    Could you please check these files? I hope you can see there is something wrong with these files.

    Thank you

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      5 months ago

      Hello Hideki,

      Thanks for sharing your project files!

      I tested your project file in Review 360 and SCORM Cloud but I couldn't replicate the behavior shown in your screenshot. Here are the links that I used for testing for your reference: 

      SCORM Cloud 

      Review 360

      Did you publish your course using the latest version of Storyline 360? If not, please try using the 64-bit version of Update 86, which is the same version that I used for testing, to see if this fixes the hover issue in your quiz. Alternatively, if you can observe the problem using the links that I shared, please record a Peek 360 video of the behavior so I can take a closer look.

    • Jürgen_Schoene_'s avatar
      Jürgen_Schoene_
      Community Member
      5 months ago

      Each zip file is the published folder by LMS publish. test -A folder is no problem. But I could see the hover state every time by test -B

      • test - A was published with SL 3.86
      • text - B was published with SL 3.85

      -> use SL 3.86 (current version)

  • NedimRamic-88da's avatar
    NedimRamic-88da
    Community Member
    5 months ago

    Described behavior should have been fixed in March 19, 2024 (Build 3.86.32028.0) version.

  • HidekiShiba's avatar
    HidekiShiba
    Community Member
    5 months ago
    One of member who created this Story file was using v3.85.
    I have asked him to check if the same behavior occurs after applying the update.
    I have high expectation for the release notes for v3.86.32028.0 ( Ramic-san  replied).

    We appreciate your cooperation. Thank you.
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