Forum Discussion
Stuck or loading in the platform
Hi,
I have a SCORM package uploaded to SAP Litmos. A few of the learners have been complaining that they are getting stuck in some of the slides. Even after checking the Internet connection, or re...
Hello Jennifer!
We are happy to help! It sounds like the course becomes stuck when loading in the LMS, SAP Litmos. Have you tried testing the course in another LMS environment like SCORM cloud to see if this issue is specific to SAP Litmos?
I'd recommend testing the course in SCORM cloud if you haven't already. Please keep us updated on your testing.
If you'd like us to test your file on our end, you can attach the .story file to your reply or upload it privately in a support case.