Forum Discussion
"Superuser" Feature
*When I tried to submit a feature request the page blanks as soon as I select storyline 360*
It would be great if we could get a superuser feature where I as the course creator can either ente...
Thank you for the very helpful example.
For context, some courses sporadically have an error that does not allow the user to progress (i.e. a variable is met where a value >/=4 changes the state of the next button to normal, however, despite the variable being 4 or greater, the next button does not change).
In my case, users are required to complete x hours for certification purposes, so most slides have requirements that must be met to proceed without skipping in order to fulfill the time requirement. If a user is 30 minutes into an hour long class, and the aforementioned error occurs, then my only recourse is to have them start over from the beginning-- which is of course, not desirable.
In the Komani code example, I'd have to implement this on every slide in addition to the other triggers that are there-- which could work, but definitely becomes time consuming.
The scenario I envision is being able to remote into a user's PC, somehow either change the state of objects, or possibly show the course menu, but then return the course to usermode so the user can continue the course without restarting it, after resolving the error.
The issue I have is that while I can remote into a user's PC and observe the error, it is sporadic, and I've yet to be able to reproduce an error; but it happens often enough that it is frustrating.
This could be built on a slide master so would then cover the whole course. Not sure I would want this feature built-in. IMHO most errors are with the course/developer rather than the LMS, once open a course is typically sandboxes from the LMS apart from sending data. This would introduce a back door that could be exploited.
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I didn't think about doing that on a slide master, but yes, you are correct. That's where my frustration is, as I can not repeat any of these errors that don't allow the user to proceed, however, I can observe them occurring. Articulate has essentially told me in the past that it is an LMS issue, which I have no control over, when I've asked for help.
It is often easy to blame the LMS but in my experience when something breaks it was my fault. The JavaScript to show variable values is something I add to every course with a key combo to show., this may help to work out why it is not completing how you expect.
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