Forum Discussion
Test Entry issues with test mode software simulation
I’ve recorded many screencasts without any issues in the past, but I’m now encountering a problem that only affects certain recordings within the same project. Specifically, the text entry field is completely missing. I know that sometimes the field appears very small or tucked away in a corner, but in this latest recording, I can’t locate it at all.
I’ve tried inserting a new text entry field manually, but the course doesn’t recognize any input because it’s expecting the original field created during the screencast capture. This has been incredibly frustrating, and I could really use some help resolving it.
2 Replies
Hi ElizabethGeo811,
This sounds incredibly frustrating, and I'm happy to help!
When you record a screencast in Storyline and insert it into your course as test-mode steps, data-entry fields might be misplaced or the wrong size. The size and location of interactive objects depend on the data communicated by the application you're recording. Some apps are better than others at sharing this information. As a result, you might need to adjust text-entry boxes after you've inserted your screen recording into your course.
I found a similar thread where this user's text entry field was hidden in the top left corner. Are you recording a web browser as they were? If so, please try using Firefox. Google Chrome doesn't do a great job of communicating data to Storyline.
If you need further assistance please feel free to let me and I'll connect you with one of our Support Engineers!
Hello!
I am having the same issue! I attempted your suggested solution, but it did not work. Please help!
