Text Entry Fields Reset

Hi Christine,

I am having the same problems with my text entries. Yes, they are all set to -Reset to initial state. I'd be grateful for any further support you could provide me - I need a solution quickly. Thx!

Hi Allison,

I'm sorry to hear that you've run into this issue as well. Are you able to share a copy of your .story file here with us so that we can take a look? You can attach it here using the paperclip icon, and the forums have an upload limit of about 20 mbs so you may want to strip it down to just a few slides and share here. You can always import those slides into a new project using the method described here.

Thanks for looking at this for me. I just threw together basic text entry examples - see attached. Looking forward to your thoughts. Thx!

Allison,

Sorry for the delay - yesterday was one of those days.

It looks like Rebecca has you covered here in regards to how to reset your variables - if you need anything else please just let us know!

Hi, I know this is quite an old thread, but I have the same problem. I have been through all the advice above but still I can't reset the text in my text entry box. I have included my file below if anybody can help :-)

Hi Kelly! 

Thanks for sharing your file and allowing us to take a look. 

Your slide a different variable named to reset when the timeline started (TYPE1) instead of the TextEntry14 that is on this slide.

I changed the variable and it seems to work as you wish.

Hello, 

I'm dealing with similar problems as those above. After they have finished the interaction the first time I want to give them the option to return and practice a second time. 

I am able to set the variables properly but my issue is that the text entry box displays a number and sometimes a few descriptive words to help the user choose the correct part of the diagram. As it is, when they click the text box the number/text disappears on it's own so that they can type their answer.  I've set it up so that their original entries are cleared, however the numbers/descriptive text is also cleared. If i click into the text box then click elsewhere on the slide then the number/text appears. So the second time they attempt the interaction they no longer are given enough information to complete it correctly unless they click around a few times. Is this normal? Or is there something else I can do to correct this?

If I include this as part of the variable trigger (rather than set it to 'blank') then that causes the text entry box to work differently in that they must delete the text before entering their answer, even on their first run through the interaction. 

Is there a way to set it so that they can return a second time and complete the interaction in exactly the same manner as their first attempt? The interaction has 3 main parts and I'd really like them to be able to return to each part individually to continue practicing.

I've attached a shortened version with the slides in question. Any help would be greatly appreciated! 

Hi Elise,

Thanks for sharing your file here. When reattempting a quiz, the previous answer will still be visible and accessible to the users, so that's why you're seeing the information stay upon the return. If they delete the answer the previous text is not automatically brought back as you've seen - but if they click outside the text entry they'll see the prompt again. This is by design of the questions - so perhaps you'll want to look at including the direction text outside of the text entry?

Hi all! I just went through this same issue and wanted to share. I had the question (on the Form View) set to a max attempt of 1. I changed that to unlimited and it resolved the issue!

Thanks for popping in to share Jamie :)