Forum Discussion
Text Scrollbars Error Message
Hello,
I'm reaching out to see if anyone else has experienced this issue in Storyline 360 today. I've had two .story files become corrupted and unable to be opened due to a Text Scrollbar issue; the file is stating that I have text scrollbar features included in my project when I have nothing of the sort; the error message asks me to download and install the latest update for Storyline but I am up to date. This is causing me to lose hours of my work! Is anyone else experiencing this? How did you fix it?
I've attached a screenshot of the error, as well as a copy of my .story file in case anyone has any suggestions.
Thank you.
My patch works as well! Thank you!
I have the latest update of Storyline 360 and my colleague is getting this message when she tries to download my files from our shared drive. She says she also has the latest update. Please help!
Hello Athena!
I see that you've reached out to our Support Engineers for help! Great call. We'll continue the conversation in your support case!
