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RhonaBlankenshi's avatar
RhonaBlankenshi
Community Member
2 months ago

Text to Speech -- Locking Up

I'm attempting to use the text-to-speech feature, but each time I go to audio and insert text-to-speech, Storyline locks up, and I have to end tasks to exit the program. Do you have any ideas as to why this is happening?

Thanks, 

  • Mine has been freezing up since I updated it to the new version. Did you recently update?

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi RhonaBlankenshi!

      Sorry to hear you've run into this setback while working with text-to-speech in Storyline!

      I see that you've connected with my colleague Darrell, through your support case. It looks like he just replied to your e-mail sharing additional insight into this issue. We can continue the conversation through your case to keep all information in one spot.

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi KelleyDurdella-!

      Sorry to hear you're also having issues with Storyline freezing while adding text-to-speech!

      If you've confirmed that you are working locally, and a repair of your Storyline installation doesn't fix the issue, do you mind sharing the .story file that's giving you trouble? Feel free to upload a copy here in the discussion or privately through a support case.

      We'll delete it from our system as soon as troubleshooting is complete!