Forum Discussion
Thumbnails are not updating to the correct preview
I have a Storyline project where I had one scene, then duplicated it because I needed the same functionality, but with different backgrounds. Now in both the Storyview and the Normal View for this s...
Hi, Chris.
Let me ask you a few questions to narrow down the issue:
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Have you attempted to repair Storyline 360? Here are the instructions.
If a repair doesn't solve the blank thumbnail, can you share the .story file with us through a support case?