Forum Discussion
- RonPricePartner
Hey Barbara,
I am not able to replicate this behavior. Are you using the legacy Text to Speech or the new AI Text to Speech?
- BarbaraJacobs-1Community Member
I am not using AI voice. I did submit a case. Thanks for the reply, Ron.
- RonPricePartner
Anything unique about your text? Which voice are you using?
- BarbaraJacobs-1Community Member
Same voices I've been using for nearly a year; Neural voice, Ruth, Stephen, and Matthew. I used all of them yesterday with no issue. Today, the voices are reading periods, commas, and other punctuation. We don't have AI Assistant turned on per company policy at this time. AND, I shut down and restarted; same issue.
- KellyAunerStaff
Hi BarbaraJacobs-1,
I'm sorry to hear you've hit this snag! I see you've opened a case and are working with my teammate, Mcgem. We'll continue troubleshooting there!
- RonPricePartner
You may want to consider submitting a case - https://access.articulate.com/support/