Forum Discussion
Too many email notifications from Review 360: How can reviewers turn it off?
My SMEs are begging me to stop the email flood. Can they control what they receive, or can I filter it somehow? Do they first need to be able to log in? What is the solution?
But my reviewer doesn't see those options. Did you see my question above about logging in? What do I need to do to enable them to do so?
Hi JenniferBaldwin,
I'm happy to help!
By default, you'll receive email notifications for Review 360 comments that mention you by @name as well as replies to your comments. If users don't wish to receive these emails, they can mute or turn off project notifications. Here's how:
- Sign in to Articulate 360 and open the project you want to follow or mute.
- Click the More ellipsis (...) in the upper right corner and choose Project Notifications.
3. Choose Mute project to receive no email notifications on that project or Your Activity to receive email notifications when someone replies to your comments or mentions you by @name.
4. Click outside the notification settings menu to close it.
Alternatively, if they wanted to change the frequency of the email notifications from hourly to daily, they can follow these instructions. I hope this helps! Please let me know if you have any questions.
