Tracking System in Rise

Hi, I have added an Exit button to my Rise project, exported it as Web-only and uploaded to our Moodle LMS. When I click the Exit button a second LMS tab is opened. This happens when I export to SCORM 1.2  as well and upload to LMS i.e. when I click the Exit button in the lesson a second LMS tab pops open. Is this normal behaviour?

Any help would be appreciated.

Thanks!

Hi Kay,

If you're uploading content into an LMS such as Moodle, I'd recommend using the LMS export options (instead of the No LMS - Web only) as the files are packaged correctly for an LMS. 

I did a quick test with a Rise course uploaded to SCORM Cloud, and if you'd like to take a look at that one you'll see that upon clicking the Close button in the top right the course itself closes and I'm brought back to the main SCORM screen where I started. Is that what you're seeing with a second tab?

That is normal in this set up, as SCORM Cloud launches the course in a new separate window, and once I close the course I am brought back to the screen where I see my score and course info. Does Moodle also launch the course in a new window/tab? 

Hi Ashley
Thank for the quick response! Much appreciated. I would really like to get this resolved so we can decide whether to purchase Articulate 360 or Storyline 3 on its own. I had a look at your Rise course uploaded to SCORM Cloud and it behaves perfectly.

I have exported my Rise project using the LMS export option to SCORM 1.2 but it is not behaving like the SCORM in your test. I wonder if my issue lies with the additional settings (attached) that I have to choose from when I upload the exported Rise project into our LMS as a SCORM? I have asked our LMS support but they say the issue lies with Rise. I have set the SCORM to open in a new Window in the SCORM settings.

Here’s what’s happening:

1. The Rise SCORM 1.2 Export is uploaded to our LMS. User clicks the SCORM icon to begin:

2. User is taken to the screen below in the LMS and clicks Enter:

3. Rise SCORM project opens in a new Window and when the user has finished they click Exit Course on right-hand side.

4. User is then presented with a webpage telling them that they can now ‘navigate away from this content’ and it is at this point that the user may not know what to do. The SCORM has opened in a new Window so the original LMS tab is still open underneath. If the user clicks the X to close the Window below they are taken back to the main LMS page however, the instruction is not clear about how to ‘navigate away from this content’. 

I wonder how others are dealing with this?

Many thanks for your help!

Seems like a very cryptic instruction that will not resonate with learners.

Is there an option to customize the direction, or replace with a customized button?

Thanks for the feedback. I am working with our LMS company to see what options are available.

Hi, 

Is there a way to feed the percentage of completion per user (as show in the provided screenshot) into Canvas? The course complete/incomplete option and the quiz tracking option doesn't meet our needs. 

Hey everyone!

• Joanna - Currently Rise can report whether the course is completed and a quiz score.  You can set a minimum percentage complete to register a completion status in the LMS.  If you suspect that learners are not able to complete the course in one sitting, is it workable to split your course into smaller chunks?  You'll be able to see each chunk as completed if they report individually to the LMS.
• Isobel - We're working on this feature now! I'd like to be able to share some progress on it by the end of the next quarter (June 2018).

Hey all -

We've had the same need as many in this thread - needing to track how many people access and complete our Rise course via the weblink.  Outside of an LMS, there is no way to track this with how it's designed...BUT...we've hacked a way to do so.

Before you first deliver your link to the user, take the URL that accesses the course, and create a BIT.LY link for it.  Then, send that bitly url to the user.  You'll be able to track how many people click and access the course. 

Then for any links inside of the course that lead to external sources, you can BIT.LY those as well, and track that.  For any videos, don't upload them natively into Rise.  Instead, upload them as unlisted videos onto YouTube, and you can track views on there. 

At the end of our courses, we have a final link that the user has to click to indicate that they've finished the course.  It's a BIT.LY link, so we can track how many users finished vs how many started. 

Granted - it's all macro data, you can't see which users completed what and how far, so it doesn't work for CEUs or certification type training, but it's better than nothing at least for reporting. 

Is there any way to track individual lessons in Rise, or does it just report attempted and completion to the LMS?  I am needing a way to check whether or not the learner completed each lesson.  I am not using quizzes or knowledge checks to do this.  Any ideas?  

Hi Anthony,

When you export for LMS, select the "track using course completion" tracking option. Then, set the percentage to 100%. That way, you can be sure learners viewed every lesson, as the course won't be marked as Complete unless the view the entire course.