Forum Discussion

MaryHoftiezer-a's avatar
MaryHoftiezer-a
Community Member
4 days ago

Transcript font changing color and size

I am working on an older SL 360 course.  I noticed two things:

  1. Font in Scormcloud was white on white background.  I think I figured this out.  The font must be black on black (or white) in SL and then it appears correctly in Scormcloud.  
  2. Font had gone from 12 pt to 9 point on some slides.  I did not change this.  Seems very strange.

I am using Articulate 12 point font and it is normal text in the transcript and not transcript text (older course).

ai assistant
e-learning development
storyline 360

1 Reply

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    3 days ago

    Hello MaryHoftiezer-a, 

    Thank you for reaching out regarding the font changes you're experiencing on your end. I've gone ahead and opened a support case on your behalf so we can continue troubleshooting! We'll be in touch shortly via email. Thanks so much for your patience!