Forum Discussion

PeteReed's avatar
PeteReed
Community Member
9 months ago

Transfer courses to a new instance of Rise

My company was just acquired and I need to move all my Rise courses from the current instance of Articulate to the new instance that my new company uses. Is there a way to do this?
advice
Articulate 360
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rise 360
BethEberhardt's avatar
BethEberhardt
Community Member
8 days ago

We have two Articulate contracts/instances and I am working to combine them, some authors will be moved, can the authors not in the instance we are keeping, be added to the long term instance and send content from the other instance to themselves? Or should it be shared with another author and then transferred back to them?  

LaurenDuvall's avatar
LaurenDuvall
Staff
6 days ago

Hi BethEberhardt! Happy to jump in here.

If you're adding users to the new subscription, just make sure to use the same email addresses they used on the old one. That way, all their personal content will carry over automatically.

For anyone not moving to the new subscription whose content you still want to keep, they can send copies of their Rise 360 courses to someone on the new subscription before their seat is removed. That ensures nothing gets lost.

Let me know if I’ve missed the mark or if you have any follow-up questions. I’m here to help!