Forum Discussion
Transferring Content to a New Team Member Without a Free Seat
Is there seriously no way to transfer content by folders, or to assign a new seat to a NEW USER without having a vacant set to add them to?
We've recently lost 3 team members responsible for large...
Hi everyone!
We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request and we can't wait for you to finally check it out!
Your Rise 360 dashboard will look a little different, but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or in a support case.
Hi Chino,
Thanks for getting back to me. I've done everything listed above and still no change. We use Google chrome as standard but I've also tried Edge but no difference. All up to date, zoomed in and out, restarted twice for good measure and cache deleted. Nothing makes any difference.
The issue is with the dividing line between the course list and the side menu on articulate.com for the folder that was transferred from a different team seat. I can add a new folder and rename it - the pencil icon shows as normal, but it doesn't for the transferred folder.
Have attached a screenshot of how sub-folders are displayed within the Spare Licence folder. Just the tiles of the course titles separated by a divider line and the sub-folder title.
Wasted too much time on this already so will most likely have to stick with the Spare Licence folder name but you might want to look at it for future issues.
Thanks.
Michaela
