Forum Discussion

ThetBrillante's avatar
ThetBrillante
Community Member
4 years ago

Transition to Lightbox lags in Review 360

Hi Team, I'm developing a course with a couple of  lightbox scenes. Everything works fine when being previewed but when the course was published in Review 360, the transition of the slide is quite...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 years ago

    Hello Everyone!

    I wanted to share some great news! We are no longer seeing the bug that caused the Lightbox slides to show a white space and flicker when loading.

    Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.

    Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.

MCostaStienstra's avatar
MCostaStienstra
Staff
4 years ago

Hi, Rich, and welcome to E-Learning Heroes! ✨

I'm sorry you are unable to use the support case link Katie provided above! I went ahead and opened a case on your behalf. I also emailed you a link you can use to upload your file directly to us.

If you have additional questions, please reply to the e-mail, and it will get to our support team through the case.

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