Forum Discussion
Transition to/from Engage Interaction is strange
We notice that when viewing an Articulate Presenter course that includes an Engage Interaction, the transition to and from the Engage Interaction is weird; for a second, the viewer sees an enlarged display of the Engage Interaction slide. One of my customers described it as 'a weird jump between slides'. Anybody know why this happens and how to fix it? I don't think it matters which Engage Interaction it is, since it is happening on all of them I've used, including the Checklist, the Accordion, Guided Image, Labeled Graphic, and Conversation.
Hi Linda,
Sorry to hear that you ran into this issue when viewing your course. Are you running the most recent version of Studio 360 on your computer? If yes, try doing a repair of your Studio 360 installation to see if this helps.
If the issue persists, would you be willing to share a copy of your presentation here with us so we can take a look? Here's how to create an Articulate Package of your course for sharing. If you prefer to share your course in private, you can reach out to our support team by opening a case.
Looking forward to hearing from you!
We are on Articulate 360, so I think the updates happen automatically.
Cleo Sinues sent me an email yesterday, and assigned Case #03237978 to my inquiry. I sent him my Articulate package yesterday. Hopefully, he is working on it.
