Forum Discussion
Translating closed captions in Rise with localization
Can someone share the response? I had an English video and English VTT file and after translating to French I am missing the captions. I created a French VTT and need to get it added to my video as soon as possible. We have a requirement for French language in our Montreal office. Thanks in advance for any information you can provide.
Hi PaulaOBrien-73b!
It sounds like you’re running into an issue with captions after translating your course!
It’s best to add closed captions before converting your project to a multi-language course. That way, the captions get included automatically in each translated version.
If you add captions after the file has already been translated, you’ll usually see a prompt in the language stack selector. That happens because the system detects a change in your source language. It’ll ask you to update the translation so the text stays synced across languages.
Here’s an article that walks through how to update your translated content using the features available today:
Once you’ve done that, you should be able to add your French VTT file to the translated video without a problem.
