Forum Discussion
Triggers not working in Scene 2
Hello all,
Hoping you guys can help me out. I have a storyline 360 project that I have added a try again button to a software simulation. In scene 1, the triggers work perfectly and the button pops up when they either click outside of the hotspot area or input incorrect text. When they click try again, the slide restarts and the button goes away as the triggers are designed. However, in scene 2, the triggers are only working on the first slide of the simulation. I've ensured that the triggers are set up exactly as they are in the first scene but for the life of me can't get them to work.
Looking at your slides it looks like JudyNollet is correct. You need to go into the slides and change your setting for "When revisiting" to Reset to initial state to reset the slide when they try again.
Good luck and keep reaching out if you need help.
5 Replies
Best guess: you're using a variable that hasn't been reset.
A variable maintains its value throughout a course, until a trigger changes it. Thus, when a variable is needed to track similar interactions, you either need to reset the value before each interaction, or use a unique variable for each interaction.
If that's not the problem, well, troubleshooting is just guessing without seeing all the programming. Someone might be able to solve the issue if you upload the .story file. Here are the best practices for doing that:
- Only include slides that are related to the problem.
- Be sure objects, layers, motion paths, and variables have meaningful names.
- If there is proprietary content, replace or delete it. For example, replace proprietary text with “ipsum lorem” text.
My apologies, I thought it attached. This is my first time reaching out for help!
I've attached scene two. The first slide the trigger works, the second and subsequent slides the triggers do not work.Looking at your slides it looks like JudyNollet is correct. You need to go into the slides and change your setting for "When revisiting" to Reset to initial state to reset the slide when they try again.
Good luck and keep reaching out if you need help.
OMG thank you both so much EricSchaffer-d1 JudyNollet ! That did the trick!
I definitely will be reaching out again when I need help!You're welcome—though I'd say Eric did the important part. I prompted you to upload the .story file, but my guess about what might be wrong (needing to reset a variable) was wrong. His troubleshooting on the file provided the answer (reset states), so I'm glad to see you marked his reply as the solution.
Pay it forward when you can. 😊
