Forum Discussion

ChristianGray-M's avatar
ChristianGray-M
Community Member
2 years ago

Trouble Publishing to Review 360

I am trying to publish a course from Storyline to Review, but am having trouble. I have made other courses in the exact same way and uploaded them in the same way. For this one course, I keep getting a loading screen or a screen saying my course is still processing.

Anyone have any idea what might be happening to my file?

Review 360
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 years ago

    Hi Christian!

    I see that you've already opened a support case and connected with my colleague Mark. You're in excellent hands working one on one with him!

    It looks like Mark replied to your e-mail with some initial troubleshooting steps. I'd suggest giving those a try to see if that does the trick!

    We'll continue this conversation over in your support case!

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