Forum Discussion
trying to open Rise and "something went wrong" error message
Does anyone have a fix for "something went wrong" error message? It happens any time I try to open Rise? I have cleared my cache, restarted my computer and tried using another computer.
I am experiencing this issue currently and would love to know what the fix was!
Are you having the error when you log in or during a specific section of the course? I'm having the same error but it's when I try to edit a specific section of the course. I'mlooking desperately for a fix!
Hello,
I was getting the error with Internet Explorer and Chrome so I used Microsoft Edge and then after 3-4 weeks the error came back with Edge. I reset all my browser settings and deleted a file that was stopping my IP addresses from talking and I cant remember what it was called . . . . it started with “mu . . . .” I am sorry I can not remember the file name. It was like finding a needle in a haystack. I understand your frustration. I knew it was something small and crazy like that because I could open Articulate 360 on my home computer.If I figure out the file name I will email you. Good luck.
Shari Owen
Talent Development Coordinator
20220 Harney Street
Elkhorn, NE 68022
Ph: (402)895-3932
Cell: (402)850-6959
www.vetterhealthservices.com
Our Mission – Dignity in Life
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