Forum Discussion
ty:aN in audio files
Hi, I have made audio files in elevenlabs.io, and inserted as media in Rise. In preview, everything looks fine, but after published to SCORM, time is showing awkward (ty:aN). Anyone having the same ...
Hi @AudunAndreassen,
Thanks for reaching out!
I've seen a similar case where the user only got this error when viewing the course on an iPad. What device are you using to view the course? Are you willing to share a copy of your course with our team in a support case? This will be helpful for further troubleshooting and we'll delete any files once the issue is resolved.
Hi Kelly,
Of course. This is on a laptop (Lenovo). I have seen the same on my iPad and iPhone as well. Submitted a case to you with the file now.
Hi @AudunAndreassen,
Great call opening a case. I see that you're working with our colleague Dexter. You are in excellent hands!
We'll continue the conversation over in your case so that everything is in one location.
Have a great start to your week!
