Forum Discussion
"Unable to connect" when trying to insert text-to-speech
Storyline has been behaving really erratically for me the last week, and now I've run into something that isn't resolved by uninstalling/reinstalling.
When I try to insert text-to-speech narration...
The "Unable to connect" error when inserting text-to-speech in Storyline usually indicates an issue with the software's access to its text-to-speech servers, even if your internet is working. To resolve this, check your firewall or proxy settings to ensure they aren't blocking Storyline, and verify that you’re using the latest version of the software. Run Storyline as an administrator to grant it the necessary permissions, and ensure your internet connection is stable without any intermittent drops. If you’re on a corporate network, restrictions might affect connectivity, so trying a different network or using a VPN could help. If the issue persists, contact Articulate Support with details about your setup and network environment for further assistance.
