Forum Discussion
Unable to export audio
I have never been able to export audio. For any of my courses, not just one.
I receive this error message each time.
"Were sorry something went wrong with Articulate and it might close."
Hello DavidNaylor-894,
Happy to help!
I tested this behavior by creating an audio file with AI-generated text-to-speech content in Storyline 360, exporting the audio, and uploading it into Rise 360 and I can confirm that I didn't run into any errors along the way. Can I ask if you are still experiencing the issue? If yes, try generating a new audio file from Storyline 360 to see if the issue is specific to the one file you are trying to upload.
If the issue persists, please share a copy of your audio file here so we can troubleshoot it to see what's happening. Let us know how it goes!
Hello,
I have the same problem. I'm trying to export an AI-generated-Text-to-Speech audio to use in Rise, but always get the error message "Were sorry something went wrong with Articulate and it might close."
The things I tried:
- generating and exporting from an existing storyline module in 3 ways (right click on file in timeline, Audio Tools -> Options -> Export, from Media Library)
- creating new storyline file and exporting in 3 ways
- closing said new file and reopening it and trying again
- generating Autio without captions and trying again
Please find the file attached
