Forum Discussion
JuliaWolf-8a423
6 years agoCommunity Member
Unable to log into Articulate360 - blank sign in box
I'm unable to log into my articulate desktop app (on Mac via parallels). When opening storyline, the usual sign in message appears. However, when I click on the sign in button, a blank box appears (...
KatieRiggio
Staff
Hi there, Melissa. Restarting each time does sound frustrating, and I'm so glad you reached out!
Because you're running into this issue recently, this is an excellent opportunity for our Support Engineers to investigate further!
I opened a case with them where you should receive a follow-up email shortly–and since you have a Teams subscription, you'll get access to priority support!
martatraikova-d
5 years agoCommunity Member
Hi, I have the very same issue. Is there a known cause by now or do I also need a ticket too?