Forum Discussion
Unable to Sign in To Articulate 360 / Couldn't Open Port
Hello,
I use Rise and Storyline every day. For the last week, I've been unable to login to A360 to open Storyline. I get a "Articulate 360 Desktop App Error Report" and occasionaly a "Couldn't Ope...
i'm also facing same issue
Hello Shubham,
Can I ask if you've tried the troubleshooting steps shared by my colleague Lauren here? You'll first want to make sure that your organization allows connections to Articulate 360 before anything else, as applications won't work properly if these endpoints are blocked.
Please open a case with our support team here if you are still experiencing the behavior after confirming that the endpoints are accessible.