Forum Discussion
JavierReyes-c33
2 years agoCommunity Member
Unlocking Restricted Slides to Returning Users
I just launched a course for a few of learners, and the problem is that whenever they finish the course, their finished progress in the module is not saved, and they must restart the module to find ...
JavierReyes-c33
Community Member
Hello Sandeep,
I followed the steps you provided above, but it seems it did not help solve my issue. Thank you for the try!
JoseTansengco
2 years agoStaff
Hello Javier,
Depending on the publishing settings that you used, reaching the end of the course and accessing it again should give you a prompt like this:
Have you tried publishing your course using SCORM 1.2 to see if this made any difference? What if you test your course in a different LMS such as SCORM Cloud, is the behavior still the same?
If publishing using SCORM 1.2 doesn't work for you, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a look. at your published course? We'll delete it when we're done testing!