AmandaChambers-
8 months agoCommunity Member
Unspecified error when uploading video to Rise course
I tried uploading a video to my course in Rise and got an error message each time I attempted to upload the video. The error message only said "error" and nothing else. The video is in mp4 format. I sent the video file to a co-worker, who was able to upload the video with no issue.
I tried changing the file format, restarting my computer, signing in and out of Rise, and checking for updates to Rise. Nothing has worked, I continue to get the error message. I am wondering why this might be? Again, a co-worker was able to upload the video to the Rise course without issue.