Forum Discussion
Update: Articulate 360 will discontinue support for Internet Explorer 11
Starting in January 2022, we will remove support for the Internet Explorer 11 browser (IE11) from all Articulate 360 web apps, Articulate.com, and E-Learning Heroes.
Why we’re making this change
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Hi
I have a problem with an eLearning module which was running fine in Edge in IE compatibility mode but now is not launching in our LMS since I updated my storyline software to fix another issue I had. I am on on the August update.
We can't currently turn off the IE compatibility mode until other changes are in place as this affects other parts of the system.
The eLearning starts with a short video on the first screen. The eLearning works in Chrome but Edge is our default browser. See error message a colleague has received (attached). Does this look like it is the IE compatibility mode now not working because I have updated my Storyline software? Can I revert back to a previous version if this is the issue?
Any advice much appreciated. Thanks
Hi Amanda! I see case 03365019 open for you. One of our technical support engineers will reply to you directly.
